Administrative Services coordinates general office activities and supports each of the divisions within Castle Rock Fire and Rescue.

Staff

Administrative Services is staffed by one administrative supervisor and one senior office assistant. Office hours are Monday through Friday from 8 a.m. to 5 p.m.

Responsibilities

 

• Data management
• EMS and rescue billing
• Employee relations        
• Administrative support

Administrative Services can be reached at 303-660-1066.

The Operations Division responds to fires, medical emergencies, auto accidents, odor investigations, gas leaks, hazardous materials incidents, technical rescue and wildland fires.

Staff

The division is staffed by one deputy chief, an assistant chief of accreditation and emergency management, three battalion chiefs, 12 lieutenants, 12 engineers and 40 firefighters, all of whom are paramedics or EMTs. The Operations Division delivers direct emergency and non-emergency services 24 hours a day, seven days a week to residents of Castle Rock and surrounding areas.

The Operations Division also manages communications and information systems, including 800 and VHF radio communications, cellular, paging and satellite communications, computer records management systems, computer-aided dispatch response programming and mobile data systems. The Fire and Rescue Department is dispatched by the Douglas County Sheriff's Office under the United Fire Dispatch Authority.

The department complies with the Health Insurance Portability and Accountability (HIPPA) Act of 1996 Privacy Rule. Learn more:

• HIPAA Responsibility of Notice of Rights 

Contacting the deputy chief
Email the Chief of Operations, or call 303-660-1066.

The Life Safety Division fights fire through education and prevention. It coordinates and manages the fire prevention program, plan review, community relations, public education and inspection services.

Additionally, the division manages the emergency management program for the Town of Castle Rock.

The Training Division develops, coordinates, delivers and manages training and education to ensure personnel are fully prepared to effectively, efficiently and safely respond to service calls.

Staff

The Training Division is staffed by one division chief and a fire training captain.

Responsibilities

The Training Division works with the Operations Division to coordinate and deliver monthly training for basic and advanced life support and emergency medical services training.

Our firefighters all complete a variety of training and education programs, including:

• Basic and advanced fire suppression tactics (including structural, vehicle and willdland firefighting)
• Fire service vehicle operations
• Technical rescue awareness (trench / excavation, confined space, vehicle, rope rescue and structural building collapse)
• Leadership and fire officer development

Contact the Division Chief of Training

 Email the Chief of Training or call 303-660-1066.