Administrative Services Division
Administrative Services coordinates general office activities and supports each of the divisions within Castle Rock Fire and Rescue.
Administrative Services staff
Administrative Services is staffed by one administrative supervisor and one senior office assistant. Office hours are Monday through Friday from 8 a.m. to 5 p.m.
- Data management
- EMS and rescue billing
- Employee relations
- Administrative support
- Patient Privacy Statement (PDF)
Administrative Services can be reached by phone at 303-660-1066.
The Operations Division responds to fires, medical emergencies, auto accidents, odor investigations, gas leaks, hazardous materials incidents, technical rescues and wildland fires.
The division is staffed by one deputy chief, assistant chief of accreditation and emergency management, three battalion chiefs, 15 lieutenants, 15 engineers and 45 firefighters, all of whom are paramedics or Emergency Medical Technicians (EMTs). The Operations Division delivers direct emergency and non-emergency services 24 hours a day, seven days a week, to residents of Castle Rock and surrounding areas.
The Operations Division also manages communications and information systems, including 800 and VHF radio communications, cellular, paging and satellite communications, computer records-management systems, computer-aided dispatch response programming and mobile data systems. The Fire and Rescue Department is dispatched by the Douglas County Sheriff's Office under the United Fire Dispatch Authority.
Email the Operations Chief, or call 303-660-1066.
Fire and Life Safety Division
The Fire and Life Safety Division, through commitment and dedication to our Town and community in which we provide services, fights fire through fire prevention, education and enforcement. Our Fire and Life Safety Division accomplishes this through fire inspections, fire education, fire investigations, fire plan review, and community relations through risk reduction. This helps our town for those that live, work, shop, worship, and play, the ability to ensure they are safe through the use of fire sprinklers, fire alarms and education and ensuring our buildings are built and maintained to protect our citizens and those visiting Castle Rock.
The Town of Castle Rock Building and Fire Codes are periodically updated and adopted by local ordinance and are enforceable by law. The provisions of the code shall apply to the construction, alteration, movement, enlargement, replacement, repair, equipment, use and occupancy, location, maintenance, removal and demolition of every building or structure or any appurtenances connected or attached to such buildings or structures.
The purpose of the fire code in Town is to establish minimum requirements consistent with nationally recognized good practices for providing a reasonable level of life safety and property protection from the hazards of fire, explosion, or dangerous conditions in new and existing buildings, structures, and premises.
Our investigators have dedicated themselves with ongoing training from the National Fire Academy and from other states. This commitment to this skill set helps protect our community in finding the cause and origin of fires to address what needs might be needed to change in the codes or to help prosecute those committing the crime of arson.
Fire and Life Safety Division staff
The Fire and Life Safety Division is staffed by one fire marshal, one assistant fire marshal, four fire prevention officers, one fire and life safety inspector and two fire and life safety educators, in conjunction with the Operations Division.
Email the Division Chief/Fire Marshal, or call 303-660-1066.
The Training Division develops, coordinates, delivers and manages training and education to ensure personnel are fully prepared to effectively, efficiently and safely respond to service calls.
Training Division staff
The Training Division is staffed by one division chief, one fire training captain and one shift training officer.
Training Division responsibilities
The Training Division works with the Operations Division to coordinate and deliver monthly training for basic and advanced life support and emergency medical services.
Our firefighters all complete a variety of training and education programs, including:
- Basic and advanced fire suppression tactics (including structural, vehicle and wildland firefighting)
- Fire service vehicle operations
- Technical rescue awareness (trench / excavation, confined space, vehicle, rope rescue and structural building collapse)
- Leadership and fire officer development
Email the Training Chief, or call 303-660-1066.
The Logistics Division has five primary functions; Facilities Support, Fleet Maintenance, Logistical Support, Technology Support, and Communications Systems Support.
Facilities Support is responsible for the general maintenance, upkeep, and repair of all fire department facilities. Fleet Support is responsible for the maintenance, repair, and coordination of the department's fleet of vehicles in conjunction with the Town's Public Works Fleet Services Division. Logistics Support provides procurement and delivery support of various items, inspection and testing of fire hoses, ground ladders, aerial ladders and personal protective equipment (PPE). Additionally, Logistics Support maintains an inventory of uniforms, PPE, tools, equipment, and other consumable items to ensure uninterrupted service delivery. Technology Support coordinates with the Town of Castle Rock Division of Innovation and Technology (DoIT) to ensure hardware/software compatibility and security, personal communications (mobile device support), network infrastructure, mobile connectivity and coordination for the department's multiple radio communication and notification systems.
Logistics Division staff
The division is staffed by one division chief, one senior emergency vehicle technician and one logistics and equipment support technician.
Email the Division Chief, or call 303-660-1066.