Administrative Services is staffed by one administrative supervisor and one senior office assistant. Office hours are Monday through Friday from 8 a.m. to 5 p.m.
- Data management
- EMS and rescue billing
- Employee relations
- Administrative support
- Patient Privacy Statement
Administrative Services can be reached at 303-660-1066.
The division is staffed by one deputy chief, an assistant chief of accreditation and emergency management, three battalion chiefs, 15 lieutenants, 15 engineers and 45 firefighters, all of whom are paramedics or EMTs. The Operations Division delivers direct emergency and nonemergency services 24 hours a day, seven days a week, to residents of Castle Rock and surrounding areas.
The Operations Division also manages communications and information systems, including 800 and VHF radio communications, cellular, paging and satellite communications, computer records-management systems, computer-aided dispatch response programming and mobile data systems. The Fire and Rescue Department is dispatched by the Douglas County Sheriff's Office under the United Fire Dispatch Authority.
Email the operations chief, or call 303-660-1066.
The Life Safety Division is staffed by one fire marshal, one deputy fire marshal, four fire prevention officers, one fire and life safety inspector, and two fire and life safety educators.
Email the division chief / fire marshal, or call 303-660-1066.
The Training Division is staffed by one division chief, one fire training captain and one shift training officer.
The Training Division works with the Operations Division to coordinate and deliver monthly training for basic and advanced life support and emergency medical services.
Our firefighters all complete a variety of training and education programs, including:
- Basic and advanced fire suppression tactics (including structural, vehicle and willdland firefighting)
- Fire service vehicle operations
- Technical rescue awareness (trench / excavation, confined space, vehicle, rope rescue and structural building collapse)
- Leadership and fire officer development
Email the training chief, or call 303-660-1066.
The Logistics Division has five primary functions; Facilities Support, Fleet Maintenance, Logistical Support, Technology Support, and Communications Systems Support.
Facilities Support is responsible for the general maintenance, upkeep, and repair of all fire department facilities. Fleet Support is responsible for the maintenance, repair, and coordination of the department’s fleet of vehicles in conjunction with the Town’s Public Works Fleet Services Division. Logistics Support provides procurement and delivery support of various items, inspection and testing of fire hose, ground ladders, aerial ladders and personal protective equipment (PPE). Additionally, Logistics Support maintains an inventory of uniforms, PPE, tools, equipment, and other consumable items to ensure uninterrupted service delivery. Technology Support coordinates with the Town of Castle Rock Division of Innovation and Technology (DoIT) to ensure hardware/software compatibility and security, personal communications (mobile device support), network infrastructure, mobile connectivity and coordination for the department’s multiple radio communication and notification systems.
The division is staffed by one division chief, one senior emergency vehicle technician and one logistics and equipment support technician.
Email the division chief, or call 303-660-1066.