Administrative Services Division

Administrative Services coordinates general office activities and supports each of the divisions within Castle Rock Fire and Rescue.

Administrative Services Staff

Administrative Services is staffed by one administrative supervisor and one senior office assistant. Office hours are Monday through Friday from 8 am to 5 pm.

Responsibilities

• Data management
• EMS and rescue billing
• Employee relations
• Administrative support
• Patient Privacy Statement (PDF)

Administrative Services can be reached by phone at 303-660-1066.

Operations Division

The Operations Division responds to fires, medical emergencies, auto accidents, odor investigations, gas leaks, hazardous materials incidents, technical rescues and wild land fires.

Operations Staff

The division is staffed by one deputy chief, an assistant chief of accreditation and emergency management, three battalion chiefs, 15 lieutenants, 15 engineers and 45 firefighters, all of whom are paramedics or Emergency Medical Technicians (EMTs). The Operations Division delivers direct emergency and non-emergency services 24 hours a day, seven days a week, to residents of Castle Rock and surrounding areas.

The Operations Division also manages communications and information systems, including 800 and VHF radio communications, cellular, paging and satellite communications, computer records-management systems, computer-aided dispatch response programming and mobile data systems. The Fire and Rescue Department is dispatched by the Douglas County Sheriff's Office under the United Fire Dispatch Authority.

Email the Operations Chief, or call 303-660-1066.

Life Safety Division

The Life Safety Division fights fire through education and prevention. It coordinates and manages the fire prevention program, plan review, community relations, public education and inspection services.

Life Safety Staff

The Life Safety Division is staffed by one fire marshal, one deputy fire marshal, four fire prevention officers, one fire and life safety inspector, and two fire and life safety educators.

Email the Division Chief/Fire Marshal, or call 303-660-1066.

Training Division

The Training Division develops, coordinates, delivers and manages training and education to ensure personnel are fully prepared to effectively, efficiently and safely respond to service calls.

Training Division Staff

The Training Division is staffed by one division chief, one fire training captain and one shift training officer.

Training Division Responsibilities

The Training Division works with the Operations Division to coordinate and deliver monthly training for basic and advanced life support and emergency medical services.

Our firefighters all complete a variety of training and education programs, including:

• Basic and advanced fire suppression tactics (including structural, vehicle and wild land firefighting)
• Fire service vehicle operations
• Technical rescue awareness (trench / excavation, confined space, vehicle, rope rescue and structural building collapse)
• Leadership and fire officer development

Email the Training Chief, or call 303-660-1066.

Logistics Division

The Logistics Division has five primary functions; Facilities Support, Fleet Maintenance, Logistical Support, Technology Support, and Communications Systems Support.

Facilities Support is responsible for the general maintenance, upkeep, and repair of all fire department facilities. Fleet Support is responsible for the maintenance, repair, and coordination of the department's fleet of vehicles in conjunction with the Town's Public Works Fleet Services Division. Logistics Support provides procurement and delivery support of various items, inspection and testing of fire hose, ground ladders, aerial ladders and personal protective equipment (PPE). Additionally, Logistics Support maintains an inventory of uniforms, PPE, tools, equipment, and other consumable items to ensure uninterrupted service delivery. Technology Support coordinates with the Town of Castle Rock Division of Innovation and Technology (DoIT) to ensure hardware/software compatibility and security, personal communications (mobile device support), network infrastructure, mobile connectivity and coordination for the department's multiple radio communication and notification systems.

Logistics Division Staff

The division is staffed by one division chief, one senior emergency vehicle technician and one logistics and equipment support technician.

Email the Division Chief, or call 303-660-1066.