Transfer Service from Property Owner to Another FormThis form should be used by title companies transferring property from one owner to another.
Transfer Service to a Rental Property  FormThis form should be used by the owner, landlord or property owner to establish a water account. Allow a maximum of 48 hours to process.
Senior Discount (PDF)If you are 65 years of age or older, you are eligible to receive a discount of $3 per single-family equivalent per month on your water bill. Complete this printable PDF form and return to Castle Rock Water, 175 Kellogg Ct.
Leak Adjustment
If a customer finds a leak with excessive use in tier 3 or the surcharge tier, they can apply for a leak adjustment. Once per 12-month period, customers can apply for a leak adjustment in which the water used is charged at a lower tiered rate. The initial balance should be paid in full and a credit will be applied, if approved. Applications should be made within 60 days of the date of leak repair. Proof of repair is required.
Conservation RebateCastle Rock Water provides rebates for conservation measures including cash back for replacement of high-water-use turf with a low-water-use option, ultra-high efficiency toilets, rotary irrigation nozzles, smart irrigation controllers and in-home water monitoring devices. Check for details.
Temporary Irrigation Exemption
Resident Form
Non-Resident Form
The installation of new seed or sod may require irrigation outside of the every-third-day watering schedule. This exemption permits the account owner to water on any day needed for a specified period of time. Irrigation must still take place between 8 p.m. and 8 a.m. Exemptions will not be issued, nor are the applicable, during the month of July.