How to Request a Record

Record requests are submitted electronically through the Town of Castle Rock Open Records Center. To submit a request, individuals are required to create an account. To create an account, a first and last name and email address is required. Creating an account allows individuals to submit new requests, communicate with the Town Clerk's office, pay applicable fees and view or download the records provided by the Town.

The Clerk's office is the facilitator for public records requests and coordinates responses from multiple departments within the Town. Requests must be specific to documents requested as well as the dates covered by the request. Requests that are broad in scope or general in nature may result in a delay.

Record requests are normally completed within three business days, beginning the first business day after the request was received. This initial three-day period may be extended by an additional seven business days in extenuating circumstances. Public record requests are completed electronically unless otherwise determined.

Applicable Fees

Fees for research and retrieval will be imposed after one hour of staff time has been expended. An hourly fee of $33.58 per hour (per Colorado Revised Statutes (CRS) 24-72-205 (6)(b)) will be incurred thereafter. Notice of estimated applicable fees will be provided and a deposit is required prior to continuance. Remaining fees are payable prior to the release of the records.

Additional Town Records & Information

The Colorado Open Records Act gives citizens broad access to government records. The Town Clerk, as official custodian of Town records, maintains all historical, administrative, operational and legal documents. Records are held in trust for all citizens providing full disclosure and transparency. Exceptions set forth in this act however, authorize specific records remain confidential or privileged, and therefore, may be redacted or withheld from release.