Castle Rock Water is more than water

Have you seen a Castle Rock Water truck in your neighborhood? It could have been Michelle. Michelle Strang, Meter Services Technician, can be found traveling through the neighborhoods, along with her team, the first three days of every month utilizing radio technology to collect water usage data from more than 24,000 meters. Her computer program looks a bit like Pac Man as it gobbles up the data. Though she and her team start very early and endure icy or sweltering conditions, they are never surprised to find residents flagging them down with a wide array of questions. Her job doesn’t stop there. The rest of the month, Michelle is working in meter pits. She especially likes working in the larger, commercial pits where she can get her hands on the true mechanics of the water infrastructure.

Freezing pipes

Extended freezing temperatures are expected this weekend. The best way to prevent pipes from freezing is allowing warmth to reach them. Keep cabinet doors open to pipes that are adjacent to exterior walls and to crawl spaces. Thermostats should not be set to less than 50 degrees. Letting water drip is not a sufficient method to prevent pipes from freezing and is not recommended.

If you need an emergency dispatch from Castle Rock Water, call 720-733-6000, Option 1. And, see how to find your main water shut off valve here.

Troubleshooting Issues

Know how to turn off your main water line? Do you have water pressure changes? Concerned about excess water running over the sidewalk? Got cloudy water on cold days? Find Troubleshooting Issues on CRgov.com/TroubleShootingWater for tips to help you conquer those typical water concerns.

Our helpful and knowledgeable staff is also just a phone call away: 720-733-6000.

Workshops to help you save

Water Wiser workshops are open for registration. These classes provide the perfect opportunity to learn best practices for water efficiency in your landscape and home. Learn how cycle and soak can help plants survive the drought conditions expected this year. Discover how rotary nozzles provide for a healthier landscape. Find out how an ultra-high-efficiency toilet can impact your water usage.

Register for a Water Wiser workshop.

Completion of a Water Wiser workshop allows residents to water outside of the every-third-day watering schedule and qualifies you for rebate application. The ColoradoScape Design and Winterization workshops are also scheduled and open for registration.

Rebates help save you water and money

The use of more efficient water-saving products is an easy way to conserve now and in the future. See if any of these rebates work for you.

Ultra-high efficiency, water-saving toilet
Whole home water monitoring system
Smart irrigation controller
ColoradoScape turf removal renovation
Rotary nozzle retrofit

Water Wiser designation is required for all residential product rebates. Some rebates also require recycling of replaced product. Apply for a rebate.

We want to hear from you!

Have a question about water in Castle Rock? Send us your question via EMAIL. Answers will be include it in these monthly emails.