Try the following troubleshooting tips:
- Log out and log back in.
- Make sure you are not connected to a VPN.
- Connect to Wi-Fi to ensure consistent connectivity.
- Confirm that the address you are entering is within Town jurisdiction.
- Leave off any attachments until you have received a permit number. Then, return to the permit and attach the documents.
- There may be a high volume of users trying to access the portal. Please wait and try again.