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To report a pothole that needs repaired, you can call 720-733-2462 , email email@example.com or submit a request online at https://etrakitt9.crgov.com/CRM/issue.aspx
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Priority criteria for snow routes Priority 1 Streets classified as arterials, major collectors, commercial/industrial and commercial business areas. These typically are high-volume streets that connect major sections of Town and provide access for emergency fire, police and medical services. Priority 2 Streets classified as minor collectors and school bus routes or roads providing access to schools. Priority 3 Low-volume and residential streets. Priority 4 Cul-de-sacs and alleyways. Priority 3 and 4 streets are not plowed unless roadway snow accumulations reach 4” between November 15th and March 15th other. Prior to November 15th and after March 15th the threshold for plowing priority 3 and 4 roads is 8”.
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The Town is prioritizing and investing resources in achieving public safety goals only at this time. Removing plowed and piled snow is not a priority.
When we plow streets, some snow will end up on your driveway and, possibly, your sidewalks. We know this can be frustrating, but it sometimes is an unfortunate and unavoidable result of snowplowing. To avoid this, shovel the snow from your driveway and sidewalks into your yard, because any snow you place in the street may wind up being plowed back onto your driveway or sidewalk.
The service-level standard for storm drains is to investigate ponding water, determine if it’s a safety hazard and, if so, address the hazard.
The Town is prioritizing and investing resources in achieving public safety goals only at this time. Removing plowed and stacked snow is not a priority.
The Town’s service-level standard for ice, ruts or ice holes in neighborhood streets is one through lane that is passable in a two-wheel-drive sedan. Crews will investigate and, if necessary, remove or treat ice, ruts and ice holes deemed a safety hazard. To report a safety hazard, call 303-660-1020 or email firstname.lastname@example.org.
The Castle Rock Service Center, 303-660-1020 or you can also send an email to email@example.com.
The service-level standard for residential streets is one through lane that is passable in a two-wheel-drive sedan. Based on service-level priorities that address public safety only, the Town will not do any additional snow plowing on residential streets beyond clearing one passable lane.
If you notice vandalism to a traffic sign, call the Roads Hotline, 303-814-6414.
Traffic signal coordination is the timing of traffic signals so traffic can travel along a street without stopping at every light. Several factors make trying to coordinate (synchronize) signals difficult. Each street's green indications are referred to as a phase. A simple intersection consists of two phases: •Phase one - green for the main street •Phase two - green for the cross street (This is called a cycle length.) The amount of green each phase is given is based on the amount of traffic on the streets.
As the cycle length is increased, the amount of time given to the red lights increases, meaning longer delays and longer lines of cars. This balancing act becomes more difficult at intersections with left turn arrows, because this is a separate phase. These signals, which commonly are found in Town, have eight or more phases, increasing the cycle length. The quality of progression can be very sensitive to these cycle lengths. When signals are irregularly spaced, providing progression can be a very difficult task. On some streets, full two-way progression is only possible for very short stretches. Good coordination plans must be updated whenever traffic volumes increase or new signals are added. Despite the difficulties, good signal coordination benefits include reduced auto air pollutant emissions, reduced delay for drivers, improved roadway efficiency and decreased fuel consumption.
Castle Rock uses two types of traffic signals: fixed-time signals and traffic-actuated signals. Fixed-time signals are set for average conditions and change at predetermined time intervals. Traffic-actuated signals use video cameras or radars. Each detection type has pros and cons, but they all detect the presence of vehicles at an intersection and adjust the timing for optimal traffic flow.
In the past few years, the Town has made improvements to our traffic signal system by installing CCTV cameras at traffic signals to improve our understanding of situational awareness and be able to make signal timing adjustments and improve maintenance of signal operations.
Updated Jan. 10, 2022
If you notice a traffic signal that doesn't seem to be working correctly, call the Roads Hotline, Monday – Friday from 7:30 a.m. to 4:30 p.m. at 303-814-6414, after hours and weekends, please call the Police Department, 303-663-6100. Please be prepared to give as much detail of the observed problem as possible.
The streets are swept with Street Sweepers. The schedule is: Twice monthly when temps are favorable in the business areas • Specialty sweeping occurs as needed. Roads that are sanded during icing/snow events are swept after each event. Due to the inability of the sweepers to get to every sanded roadway after each event, sweepers will pick up where they left off after the next sanding event.
Please find our latest inventory of traffic counts and contact information on the Traffic Count Information page.
The Town has a Neighborhood Traffic Calming Program. For more information, visit the Neighborhood Traffic Calming Program page or call 720-733-2483.
This subject isn’t as simple and straightforward as it may sound. At intersections where there is no pedestrian signal, pedestrians should cross in conjunction with the traffic signals. At signalized intersections where there is a pedestrian signal, cross when the "walk" or walking pedestrian symbol lights up. A flashing "don't walk" or upraised hand symbol means that if you haven’t yet entered the intersection, it’s too late to cross the street before the traffic signal changes. A steady "don't walk" or a steady upraised hand signal means it’s too late to begin crossing. Don’t enter the street, but quickly finish crossing if you already have started.
For more information and safety tips, visit our Pedestrian Crossing Information page.
The Town has a Neighborhood Parking Policy. For more information, call 720-733-2483, or visit our On-Street Parking Policy page.