How may I request a review of the monthly stormwater utility fee for my commercial property?
Customers are entitled to appeal for an adjustment of the Stormwater Utility fee for non single-family properties. Stormwater utility fees for commercial property are calculated based on the number of single-family-equivalents as follows: Parcel size in square feet times 80 percent impervious divided by 3,255 impervious square feet. To request a review, complete the Request for Administrative Review Form, and submit to Castle Rock Water. We will respond to your request within 45 days. Request for Administrative Review Form

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1. Where can I find information regarding drainage requirements on residential construction?
2. Can I store landscape materials in the street for my house project?
3. When am I required to install landscaping at my new house?
4. Where do I submit a mosquito annoyance complaint or information request?
5. What can I do about the excessive water and ice that constantly flows over my sidewalk?
6. Can the storm drain inlet on my street be altered?
7. Who may I contact to address soil erosion in the open space near my property?
8. Who may I contact to request maintenance of the drainage facilities on or near my property?
9. How may I request a review of the monthly stormwater utility fee for my commercial property?
10. Who should I call if I am aware of accidental or illegal dumping down the storm drain?
11. Where does the water that leaves my street go?
12. What is a drainage swale?
13. My lender is requiring flood insurance. What do I do?