I am trying to log into my account on the online member portal. I forgot my password, can you tell me what it is?
No, Recreation staff cannot retrieve passwords from the system. On the login page, there is a link available to reset your password. Recreation staff members can also resend this link to the email on file in the system.

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1. Why make the change to a new registration system?
2. I’ve been to the Recreation Center and the MAC dozens of times. I even have an old ID card. Why aren’t I in the system now?
3. Will my old punch card still work?
4. Why can’t I use the self check-in with my punch card anymore?
5. I am trying to log into my account on the online member portal. I forgot my password, can you tell me what it is?
6. I have Silver Sneakers/Silver&Fit/Renew Active. Do I get a member card?